Supplemental Remote DBA Services at Athilent Technology

We are responsible and accountable for only those tasks assigned to the Remote DBA Experts team according to agreed-upon Service Level Agreements (SLAs). The flexibility of this model allows the customer to choose the set of services as well as the databases supported.

The customer, in effect, tailors the support agreement to match their current and future needs. Companies that have hiring freezes, high workloads or inexperienced DBAs find this to be an attractive alternative to hiring additional in-house resources. Supplemental DBA services allow the customer to achieve a high-level of support while freeing internal resources for higher priority and higher ROI activities.

Benefits of Supplemental DBA Service:

Access to technical expertise and skills not available in-house
-  Leverage the expertise and knowledge of our entire team of DBAs.

Reduced workload for internal staff
-  If your DBA staff is overwhelmed, but you can't afford a new full-time DBA, let our database professionals share the workload.

Backup support during crunch times, peak processing periods, off-hours support or in the absence of your in-house DBA
-  There is no need to worry about employee turnover, vacation time, nights and weekend coverage. We have you covered.

Faster problem resolution and response times
-  We leverage the expertise of our entire DBA team to provide fast resolution to database problems.

Increased database availability and performance
-  Increase availability and performance with our strategic planning, proper implementation of high availability options, and ongoing administration and monitoring efforts.


Pricing
Our flexible and fully customizable pricing model provides three options to choose from: Fixed, Hourly, or Hybrid. The typical engagement is for one year of services, however, longer term contracts can be developed and priced accordingly.